Privacy Policy

Last updated: January 26, 2025

TraderChat ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

Information You Provide

We collect information you provide directly to us, including:

  • •Account Information: Name, email address, phone number, company name, and role.
  • •Profile Information: Business details, trading preferences, and other profile data.
  • •Communications: Messages, files, and content you send through our platform.
  • •Transaction Data: Details about trades, offers, and deals you conduct.

Information Collected Automatically

When you use our platform, we automatically collect:

  • •Device Information: Device type, operating system, and browser type.
  • •Usage Data: Pages visited, features used, and actions taken.
  • •Log Data: IP address, access times, and referring URLs.

How We Use Your Information

We use the information we collect to:

  • •Provide, maintain, and improve our platform
  • •Process transactions and send related information
  • •Send technical notices and support messages
  • •Respond to your comments and requests
  • •Monitor and analyze trends and usage
  • •Detect and prevent fraudulent transactions
  • •Personalize and improve your experience

Information Sharing

We do not sell your personal information. We may share your information in these circumstances:

Trading Partners

Information necessary to facilitate trades with users you interact with.

Service Providers

Third-party vendors for hosting, analytics, and customer support.

Legal Requirements

When required by law or to protect our rights and safety.

Business Transfers

In connection with a merger, acquisition, or sale of assets.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. All data is encrypted in transit and at rest. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data by contacting us.

Your Rights

You have the right to:

Access and receive a copy of your data
Correct inaccurate information
Request deletion of your data
Object to processing of your data
Data portability (structured format)
Withdraw consent at any time

Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze usage. You can control cookies through your browser settings.

Children's Privacy

TraderChat is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy and updating the "Last updated" date.

Questions?

If you have questions about this Privacy Policy or our privacy practices, please contact us.

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